Reader-friendly writing reduces the burden on the reader. It communicates the intended message in the shortest time, with the least effort, without distortion, and in a positive manner. This course focuses on the five core Cs that every writer needs to master.

The Five Cs

Clearunambiguous meaning
Conciseminimum words
Courteousappropriately polite
Correctno factual or language errors
Completeall necessary information

Reader-Friendly or Not?

Read each sentence and decide. One sentence represents each C. The answer is revealed when you choose.

Card 1 of 5  •  Score: 0

Course Units

  1. Course Overview
  2. Writing Clearly
  3. Writing Concisely
  4. Writing Courteously
  5. Writing Correctly
  6. Writing Completely
  7. Writing Coherently Soon
  8. Writing Cohesively Soon
  9. Practice Soon
  10. Review Soon
10 units • Self-paced • Open access
Start Unit 1